Privacy Policy

Last updated: January 2024

Introduction

Riftstorm Quester Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or by phone
• Request information about our services
• Subscribe to our newsletter
• Engage our services for architectural design projects

This information may include:

• Name and contact information
• Email address and phone number
• Project details and requirements
• Property information and specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our architectural design services
• To communicate with you about your projects
• To send you information about our services and updates
• To improve our website and service offerings
• To comply with legal obligations
• To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transaction (merger, acquisition, etc.)

Any third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for up to 7 years as required by professional standards and legal requirements in Canada.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain uses of your information
• File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: